Study of the Gap between Policy Intent and Implementation: Digital Disparity in Indian School Education Authors Dr. Reshmi Naskar Department of Mass Communication St Xavier’s University, India https://orcid.org/0000-0002-6469-5329 Jhumur Datta Gupta Department of Journalism and Mass Communication, Sister Nivedita University, Kolkata, India DOI: https://doi.org/10.47505/IJRSS.2025.7.15 Keywords: Digital Disparity, Digital Literacy, Digital Inequality, Digital Ambassador, Digitally Empowered Society Abstract Bridging the gap between policy intent and implementation is the focus of this study. The gap results from the absence of a connection between implementers and policymakers. The next step after creating a policy is putting it into action. How will the digital divide in education be addressed by proactive digital initiatives? An appropriate research area in West Bengal, India, with a diversified population and Mult economic representation, is the South 24 Parganas model, which serves as the basis for this researcher's article. By employing the snowballing technique to gather genuine primary data and conducting in-depth interviews across three sizable zones, the issue of the digital divide in education will be resolved. The analysis based on case studies illustrates the true extent of digital disconnection by geography and the digital divide between public and private schools. This study outlined several initiatives that may be equally applied globally, given that digitalization is becoming the norm for all organizations, services, and educational institutions. Author Biography Dr. Reshmi Naskar , Department of Mass Communication St Xavier’s University, India Dr.Reshmi Naskar is an Assistant Professor with the Department of Mass Communication at St.Xavier's University,Kolkata.With over 19 years of teaching experience and PhD from Visva -Bharati,Dr.Naskar specializes in the area of Development Communication ,New Media and Communication Theories. Downloads Download PDF How to Cite Naskar , R. ., & Jhumur Datta Gupta. (2025). Study of the Gap between Policy Intent and Implementation: Digital Disparity in Indian School Education. International Journal of Research in Social Science and Humanities (IJRSS) ISSN:2582-6220, DOI: 10.47505/IJRSS, 6(7), 148–156. https://doi.org/10.47505/IJRSS.2025.7.15 More Citation Formats ACM ACS APA ABNT Chicago Harvard IEEE MLA Turabian Vancouver Download Citation Endnote/Zotero/Mendeley (RIS) BibTeX Issue Vol. 6 No. 7: IJRSS July 2025 Section Articles License Copyright (c) 2025 Dr. Reshmi Naskar , Jhumur Datta Gupta This work is licensed under a Creative Commons Attribution 4.0 International License.