Implementation of Internal Bureaucratic Reform Policy

Abstract

This research aims to describe and analyze internal bureaucratic reform and identify the driving and inhibiting factors in its implementation. The research was conducted at the Center for Development and Quality Assurance of Vocational Education in Automotive and Electronics (BBPPMPV BOE) Malang, Ministry of Education and Culture. The data analysis technique used a qualitative descriptive method. The findings in the study show that implementing the Internal Bureaucratic Reform policy at BBPPMPV BOE Malang refers to George Edward III's theory, including bureaucratic structure, communication, resources, and disposition. The organizational structure and standard operating procedures (SOPs) have been well implemented to ensure services run according to the rules. The communication system is also effective through various forums and internal media, which convey information quickly. In terms of resources, quality human resources support the organization's success, although the regeneration of teachers still needs to be improved. The budget provided by the government each year is still insufficient for equipment renewal. The main inhibiting factor is the fulfillment of the Integrity Zone document towards a Clean Serving Bureaucratic Area (ZI WBBM), which is still administrative and without actual implementation, so improvements are needed in the link between policy and implementation in the field. The study's results are expected to increase the effectiveness of bureaucratic reform at BBPPMPV BOE by strengthening the implementation of SOPs, internal communication, employee training, inclusive services, and administrative order so that reform is not just document fulfillment but sustainable.